I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration; I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person humanized or de-humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.
Quotes – Zitate
Make up your mind that nothing is more important than how I feel now, because now is everything. Now is the whole enchilada. Now is the power of me. Now, now, now, now, now… You might as well start somewhere, and it might as well be now. Why not start improving your life now, now, now?